Winning experiences
Winning fans

“We recently engaged HOL to conduct a pivotal study on an important stakeholder segment in the building and construction industry in Singapore. Our objective was to obtain insights for a strategy that would drive a set of multi-year plans. The HOL team was meticulous and very professional. They worked closely with us to understand our goals, and we could see that they were genuinely empathic in their approach to understanding us and our stakeholders. HOL’s user experience framework effectively guided their team for this project. Their extensive implementation experience was obvious from their thoughtful insights and recommendations, that culminated in a comprehensive playbook with actionable engagement strategies that will shape our long-term plans for the industry.”

“Dear Angeline and team, I posed to you a difficult challenge – changing the minds of young people to embrace giving as part of their lives. This challenge required invoking empathy in a society like Singapore, where people are getting more well-off and increasingly self-centred. Your strong understanding of audience psychology and your expertise in delivering emotive experiences have allowed you to pass with flying colours. Once again, thank you for making this project a huge success.”

"Our goal is to allow more visitors to explore Esplanade – Theatres on the Bay on their own, and get to know Singapore’s national performing arts centre better. Leveraging new technology, the HOL team worked with us methodically to create a digital trail, targeting young learners to explore and learn about our amazing architecture, spaces, and a treasure trove of stories in a fun and engaging manner. Through a rigorous problem-solving process, Angeline and her team of UX specialists, Aloysius and Terence, helped us conceptualised and developed this user-centric PIP’s (our friendly mascot) digital trail to engage families and school groups through story-telling and games at their own pace. The team was professional, and we look forward to future innovative partnerships with them!"

“I was impressed by how Angeline, Terence, and the creative team at HOL went beyond the specifications outlined in our initial work brief to develop a solution for our project. With their strong understanding of effective UX and expertise in creating memorable visitors’ experiences, HOL designed interactive games to make the ‘hard science’ of our research more accessible for a general audience. In addition, the shareability of the experience allowed us to expand the reach of our project. Good job to the HOL team!”

"The HOL team understand our project brief and worked closely with us at every step of the project development. They were knowledgeable in terms of museum learning. Despite the tight timeline, HOL was able to deliver the project without compromising on any quality."

“Through the One Day  visual novel app, the HOL team not only sought to raise funds for CampusImpact but also took on the more difficult task of raising awareness and changing attitudes of the public, who walked in the shoes of children from lower-income families for one day. The team had a tight deadline and worked with passion and professionalism, making several revisions after consulting with CampusImpact’s programme executives and counsellors. They even composed original music for the visual novel. What was more precious was the lesson many young people learnt – that although our choices are limited, we can try again and again and hopefully end up with a good ending.”

“Despite a very tight timeframe, Angeline and her team at HOL completed our project on time. We faced many technical and site challenges, and Angeline worked with us to overcome every one of them.

Her team spared no effort in researching past records to creatively tell the story of our humble beginnings. A no-touch but still immersive experience was important for us. Angeline and her team took in our requirements, strategised and executed the augmented reality interactives beautifully. The team’s professionalism and high standards can be seen in the exhibits now displayed in The NCID Gallery.”

“Angeline and her team are competent and truly dedicated. The HOL team understood our requirements well, offered good ideas and often pushed the boundaries of creativity to offer different perspectives and insights to the project. Angeline listened, absorbed and executed our thoughts and processes, often going beyond what the job required. We were truly pleased with our learning journey and work experience with HOL. They are responsible, committed and a great bunch of fun people to work with.”

“HOL focuses on delivering quality workshops and learning experiences for students. Angeline is familiar with museum education, and their workshops use a participative and experiential approach to get students to learn about Singapore’s history. HOL’s facilitators take a lot of pride in providing the best learning experiences possible every time, and we have received very positive feedback from students and teachers on their workshop experiences. We are very happy to have HOL as one of our vendors to deliver quality educational programmes at the National Museum of Singapore, and we hope that together with them, we can continue to make the museum a choice venue for learning.”

“Angeline was meticulous and looked after every detail, taking us through each step and explaining what she was going to do. She is knowledgeable and competent in museum learning experiences.”

“It was a positive experience working with Angeline and her team – they were passionate and dedicated to making our exhibition a success. At various junctures, the team readily offered ideas to enhance the viewer experience, injecting their valuable experience in exhibition management. With great attention to detail, HOL was reliable in delivering a well-curated and quality exhibition.”

“I had a very pleasant working relationship with your team throughout this engagement and would like to commend the effort your team put into this project and the professionalism shown. All the best for your future endeavours.”

“The development of an easy-to-use resource that will captivate teenagers’ attention on a topic that’s widely talked about is not an easy task to undertake. However, HOL understood from the very onset what was required and suggested great and viable edits to the resource. It was a great pleasure working with HOL, and we look forward to more opportunities to work together.”

“Angeline and her team executed the project with professionalism and a good work ethic. They were meticulous and went the extra mile to ensure the quality of the exhibition. We would like to commend their efforts and quality of work, and their services are recommended.”

“Angeline and her team at HOL understood the aims of the project well and took effort in researching and creating content. This helped to ensure that the final project was tailored to the needs of the target audience. Their conscientious efforts and attention to detail were testament to the pride they took in their work. The team also gave valuable inputs and feedback, contributing to the final success of the project.”